You should consider:
Be careful with the term “best practice”. In the end it is “what is best for you” not the person down the road. They will have different circumstances, influences and goals to you. But best practice can be used as a guide to the sorts of things you would expect a reasonable person to do if they wanted a quality process.
The next 7 blog entries will provide a list of criteria for Best Practice. They represent what we believe is a generic process best practice. Not all of the criteria are applicable for every process, but for the majority they ring true.
The aim is to create a list which reflects acceptable best practice for the process you are reviewing, so feel free to add or remove criteria from the list to suit your process.
- Is it streamlined
- Are there quick turnaround times
- How high is the accuracy
- Are there minimal queries
- Is it right first time
- Are people doing what you would expect them to do
Be careful with the term “best practice”. In the end it is “what is best for you” not the person down the road. They will have different circumstances, influences and goals to you. But best practice can be used as a guide to the sorts of things you would expect a reasonable person to do if they wanted a quality process.
The next 7 blog entries will provide a list of criteria for Best Practice. They represent what we believe is a generic process best practice. Not all of the criteria are applicable for every process, but for the majority they ring true.
The aim is to create a list which reflects acceptable best practice for the process you are reviewing, so feel free to add or remove criteria from the list to suit your process.
