13. What is the pay structure?
Are you are good, bad or average payer?
Besides impacting your cost performance, if you are a bad payer your cost may be low but your staff turnover is probably high unless there is some other advantage to people staying. But being a top payer is not necessary good.
14. What is the location?
Are you in a political / economically stable country with good infrastructure? Instability increases cost and reduces quality.
If you are in a low cost country you may focus on using labour rather than technology. That brings management / skills headaches and labour rate benefits do not last forever.
If you are in a small town your premises and labour costs are probably cheap compared to large cities. But getting good staff may be hard as there is a smaller labour pool. If you are in the centre of a large city your premises costs will be higher than the suburbs and you may have higher staff costs to attract people into the centre of town through rush hour traffic.
Are you are good, bad or average payer?
Besides impacting your cost performance, if you are a bad payer your cost may be low but your staff turnover is probably high unless there is some other advantage to people staying. But being a top payer is not necessary good.
14. What is the location?
Are you in a political / economically stable country with good infrastructure? Instability increases cost and reduces quality.
If you are in a low cost country you may focus on using labour rather than technology. That brings management / skills headaches and labour rate benefits do not last forever.
If you are in a small town your premises and labour costs are probably cheap compared to large cities. But getting good staff may be hard as there is a smaller labour pool. If you are in the centre of a large city your premises costs will be higher than the suburbs and you may have higher staff costs to attract people into the centre of town through rush hour traffic.
