10. How many people are involved in the process versus those in the organisation?
If only 2-3 are involved in the process with 1000 in the organisation it will be hard to get people excited about improving the process, but it would be easy to improve. If 100 people were involved in the process it would be much easy to get managements attention, but the task of improving the process is made harder by the sheer numbers.
If the organisation is small people are probably multi-tasking and may not have the time or skill sets to perform the process properly and / or focus on improving it.
11. What is the organisation structure?
The organisation structure needs to fit the process.
A multi-layered hierarchy implies control but also less initiative and slower decisions making. Flat structures are more flexible but provide fewer promotion opportunities.
If only 2-3 are involved in the process with 1000 in the organisation it will be hard to get people excited about improving the process, but it would be easy to improve. If 100 people were involved in the process it would be much easy to get managements attention, but the task of improving the process is made harder by the sheer numbers.
If the organisation is small people are probably multi-tasking and may not have the time or skill sets to perform the process properly and / or focus on improving it.
11. What is the organisation structure?
The organisation structure needs to fit the process.
A multi-layered hierarchy implies control but also less initiative and slower decisions making. Flat structures are more flexible but provide fewer promotion opportunities.
