8. How many process variations are there?
The more variations you allow with the process the harder it will be to manage.
9. How many people are involved in the process?
People are generally the major cost for a process. The more people you have the greater the potential to save and the easier it is to justify technology investments. More people also mean’s better role coverage and perhaps specialisation.
But more time will be spent on staff management and it is harder to maintain standards. Also the more people involved in a process and the more people the process touches, the bigger the change management task for improving the process.
The more variations you allow with the process the harder it will be to manage.
9. How many people are involved in the process?
People are generally the major cost for a process. The more people you have the greater the potential to save and the easier it is to justify technology investments. More people also mean’s better role coverage and perhaps specialisation.
But more time will be spent on staff management and it is harder to maintain standards. Also the more people involved in a process and the more people the process touches, the bigger the change management task for improving the process.
