You may consider your processes to be unique, there will be some specific aspects, but most processes are fairly generic across organisations, industries and even countries. The regulatory requirements and cultural influences are different but the processes are fairly generic. As a consequence of this I believe the DIY improvements I outlined in this Blog are applicable no matter where you are or what industry you operate in.
Remember, analysing and improving a process is not rocket science. All you need is an open mind, a desire to learn, time and common sense. You ask questions, sort out what is useful from the answers, and then build a picture of what is happening, why and whether it is what should happen. The analysis part is not hard, determining what to do to improve your process, then achieving consistent, sustainable change is. What makes this so hard? People do.
All processes rely on people to support them. If one person has a bad day, or does not understand the consequences of what they do, the process will suffer. It is a fact of life, something we will never get around and why, every so often, we should take the time to analyse our processes to ensure what is happening is what we think it is; what it should be; as simple and easy to follow as we can make it.