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Get people to use your current IT system

1/30/2011

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Organisations regularly implement new IT systems without getting the most from their current one. Systems are seldom used to their full potential and if you under utilise your current system you can guarantee you will do the same with the new one. 

What you can do

Stop using spreadsheets or work around when the system is capable of handling it
  • List all spreadsheets or manual processes used that the system can handle
  • Review the system functionality to ensure it can, completing configuration if required
  • Train users on the functionality and take away their spreadsheets / work around
  • Monitor what they are doing to ensure they do not resort to their old ways
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