When organisations implement computer systems they usually end up with a list of issues and outstanding configuration / enhancements which they plan to get around to at some point. You can visit an organisation years after they went live and find items on their “to do” list which date back to the original implementation.
What you can do
What you can do
- Review your issues and wish lists
- Cross off anything which is not practical or you know will not be economic to do
- Explain to people the reasoning for crossing items off the list
- For what is left create an action plan for fixing or completing the configuration – find the budget, set a timeframe and ensure it's done
- If you made poor configuration choices on implementation, fix them if you can
