Process Analysis

The starting point for improving a process is to analyse it so you can confirm the process.

This means you need to:

Ask questions & collate data
Analyse the data & develop process maps
Identify issues & areas for improvement
Agree process maps, issues & areas for improvement

It is only after you have done this that you can look at solutions for the issues and try to improve the process.

This presentation outlines the things you need to look at and how to get started.